TechnoVision 2022: Financial services
TechnoVision 2022: Financial Services – Being Like Water is Capgemini’s annual guide to technology-enabled innovation and transformation.
Extending from systems to people, the report provides a framework that helps both technology practitioners and business stakeholders understand the interdependencies of elements that contribute to the enterprise value chain.
This year’s guide includes a multitude of real-world examples of how financial services players are innovating to meet new challenges, including:
• Creating personalised and seamless user experiences for both customers and employees.
• Activating data to drive superior operations and self-optimising products and services.
• Building and running processes that match digital outside world dynamics.
• Connecting a mesh of microservices with speed that can adapt to evolving business needs.
• Creating an IT infrastructure capable of fluent adjustment to the changing technology and business landscape.
Download this report to find out how insurers can successfully navigate the business and technology landscape.