Managing Your People
170 whitepapers and resources
Managing Your People
Assessing the gender justice gap
The gender justice gap has been identified as a global issue and spans both civil and criminal justice. In the UK, various pieces of research have highlighted gaps in the justice system, in terms of both access and outcomes for women. Read this content to find out more.
Big Brother is watching 45% of insurance employees
Almost half of insurance employees have their working time strictly monitored with 41% admitting leaders are always watching whether they’re on task during work hours. This article highlights how a controlling and inflexible leadership style is making insurance employees feel powerless and devalued.
Blog: Try it, test it, embrace it
It is broadly accepted that AI is changing the face of every industry. Yet it is often approached with caution and fear – but AI could be the key to making your workforce more productive and your business more profitable. This article explains why it’s time to harness a new era of AI capabilities.
Human touch is essential for frictionless digital claims
As the claims process shifts towards end-to-end digital claims, where policyholders can easily file claims and manage them online, the insurance industry must be careful not to forget the importance of the human touch. This article considers the points in the process when human contact is required.
Three things to look for in an automated underwriting system
Intelligent automation including AI can free up underwriters to focus on high-impact tasks. However, to provide meaningful improvements to the underwriting process, automation needs to be carried out effectively. This blog discusses three important requirements for a modern underwriting system.
CII Broking Community’s Patel on insurance’s war for talent
The UK insurance market is the fourth largest in the world and the largest in Europe. Employing more than 300,000 people, it is considered a global hub for expertise. This article explores why the industry needs to go above and beyond remuneration to attract talent.
Transforming insurance: Strategic budgeting for a digital-first future
The insurance industry is at a pivotal moment where digital transformation is no longer a choice but a necessity. So, how do you decide what to prioritise in next year’s budget to accelerate your journey into a data-driven P&C insurance organisation? Read this content to find out more.
ESG Spotlight: Ethics, talent and underwriting profit - how ESG can help insurers
Although most insurers are not yet fully embracing ESG in working practices, a group of UK insurers are showing best practice – from pricing and underwriting to staff motivation and community investment. This spotlight sheds light on how ESG can help insurers.
Post-termination restrictions for partners and senior team members
If an employee or partner has knowledge of your clients and techniques, your strategic plans and staff data could be attractive to competitors. This article explains the types of restrictions that firms can implement to protect such information and important points to consider when taking action.
ARAG Access to justice conference - Panel discussion
The ARAG Access to Justice Conference 2024 served as a platform for uniting legal experts, tech innovators, and social advocates to address pressing questions and chart a course toward a more accessible and equitable future. This is the panel discussion from the event, ARAG UK CEO, Tony Buss.