Automation
333 whitepapers and resources
Innovating insurance with persona-based insights and tools
Insurers face growing pressure to deliver smarter, personalised, data-driven experiences to relevant personas including brokers, customers and employers. This blog highlights how insurers can leverage persona-based insights and tools to elevate customer satisfaction and maintain a competitive edge.
Trust in AI
Polarisation between AI’s doomsayers and its evangelists may have abated but the technology still promises enormous rewards alongside great risks. ARAG's incoming CEO, David Haynes, looks at how insurers can reap the benefits without endangering the trust that underpins their business.
The case of the missing millions: Understanding data quality in reinsurance
When it comes to reinsurance claims recovery, spreadsheets are filled with manual calculations, data is scattered across multiple systems, and millions in recoveries have vanished. This blog highlights the challenges associated with reinsurance data quality and a framework for modern solutions.
GenAI in insurance: A roadmap for digital transformation
Generative AI (GenAI) has emerged as a disruptive force in the insurance industry, capable of revolutionising underwriting, claims processing, fraud detection, and more. This content sheds light on why a five-step roadmap can help insurers to facilitate a large-scale adoption of GenAI.
Understanding insurer motivations for modernisation and transformation
As the pace of change continues to accelerate and technology evolves, insurers are looking at ways to modernise existing technology, streamline operations, and achieve greater business agility. This content sheds light on insurers’ common motivations for modernisation and digital transformation.
Is bancassurance poised to lead the SME commercial insurance market?
Bancassurance – where banks partner with insurance providers to offer insurance products – has long been a staple of personal lines insurance. This raises an important question: could this model be the next big disruptor in the SME commercial insurance market? Read this blog to find out more.
Dynamic deployment and AI: A dynamic duo for price transformation
Insurance’s dynamic duo - dynamic deployment and AI - enable real-time data analysis, personalised policy pricing, and risk assessment, resulting in powerful price transformation for today’s insurers. This podcast unpacks how dynamic deployment and AI provide competitive, risk-adjusted pricing.
The vital role of AI decisioning platforms in insurance
As insurers anticipate a complicated and risky future, innovative insurance leaders are seeking technologies that enable quick and accurate decision-making. This content sheds light on how an analytical, AI-driven decisioning platform enables insurers to make better-informed, faster decisions.
Beyond bundles: How packaged insurance and AI are speeding up the pace of progress
Packaged insurance is transforming the insurance landscape, delivering convenience, cost-effectiveness, and comprehensive protection to consumers and businesses. This blog highlights how AI capabilities are emerging to play a leading role in enhancing insurers’ ability to cross-sell and upsell.
AI in insurance: Revolutionising risk and reward
While it’s clear that AI offers remarkable benefits in processing claims, predicting risks, assessing damage, underwriting and more, it also raises critical ethical questions. This blog highlights five key benefits of AI in insurance and how insurers can navigate AI specific risks.