Automation
321 whitepapers and resources
AI transformation: Unveiling its generative power with Microsoft and OpenAI
Insurtech has been revolutionised by advancements in AI technology, especially, Gen AI, which continues to transform underwriting, customer service and fraud detection. This podcast examines Microsoft’s partnership with OpenAI and how it continues to move Gen AI and its applications forward.
AI and insurance: Hype or reality?
AI’s central place in the future of insurance is secure. After much hype, when can insurers start reaping the benefits and how can they prepare for the future? This blog sheds light on how AI has already impacted parametric insurance and how AI could soon reshape the future of home insurance.
How generative AI can catapult insurance into the future
This article explains how insurance companies that have traditionally been on the back foot can now surge ahead of technology-embracing banks by embracing generative artificial intelligence.
Transforming insurance: Strategic budgeting for a digital-first future
The insurance industry is at a pivotal moment where digital transformation is no longer a choice but a necessity. So, how do you decide what to prioritise in next year’s budget to accelerate your journey into a data-driven P&C insurance organisation? Read this content to find out more.
Spotlight: Tackling insurance's regulatory tsunami
Waves of regulatory initiatives are driving up costs, reducing profitability and slowing down business for insurance firms. This spotlight focuses on how insurance firms can respond to these challenges and address the regulatory tsunami.
2024 AI handbook for insurance leaders
AI will touch nearly every aspect of insurance - from broker operations to underwriting to risk management to claims processing and beyond. Insurers that adopt AI effectively will have an insurmountable advantage. This handbook is designed to help insurance leaders navigate the new AI territory.
Guest podcast: How AI transforms automation and workflows
The AI era is still young, but early adopters are already seeing the benefits. If you want to stay ahead of the game, it’s critical to understand AI’s trajectory. In this podcast, Gabby Rothschild, senior product manager at Appian, discusses the future of AI and the impact on work across industries.
Automated claims management: Three pillars of success
In contrast to traditional approaches, automated claims management systems optimise underwriting efficiency with advanced algorithms and machine learning. This blog provides some top tips on how to automate the claims experience for your customers including three key pillars of success.
Zurich’s Jonathan Davis on debunking AI myths
The rise of this new technology raises a lot of questions: Does AI really live up to the hype? How can insurers implement AI positively for their customers? Will AI take everyone’s jobs? What if AI leads to unethical business practices? This article looks at predictions about the future of AI.
Transforming the insurance industry with process intelligence
To truly become data-driven, insurers need solutions that make it easy to transform raw information into insights that lead to action. This blog highlights how insurers can leverage process intelligence to optimise key processes across claims management, underwriting and customer service.