Technology Trends
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Technology Trends
AI at intersection of insurance and behavioural science
When one thinks about AI in the context of insurance, the combination of human, experience based decision making aligned to the maximum amount of objective intelligence becomes irresistible. This article highlights how AI can help human insurers avoid cognitive overload and achieve something mighty.
Roundtable: Staying ahead of insurance fraud
At a recent roundtable discussion, hosted by Insurance Post in association with LexisNexis Risk Solutions, an expert panel discussed the trends insurers are seeing around fraud, and the solutions firms are deploying to keep up with the increasingly sophisticated criminal activity.
Insurtech collaboration set to transform the claims ecosystem
This article sheds light on how the insurance claims sector is in the midst of a mini revolution as specialist insurtech providers look to work together, embrace collaboration and accelerate the adoption of a smart insurance claims ecosystem.
Where AI in insurance is going, we won’t need roadmaps
This article sheds light on why insurers’ chief technology officers have swiftly shifted from working on their roadmaps to having science fiction-like aspirations for the future rollout of generative artificial intelligence.
Why cyber insurers need to take a quantum leap
The rise of quantum computers presents a challenge unlike any the cyber insurance industry has faced before. This article sheds light on the implications for cyber insurers and their customers.
Why AI won’t fully replace the human touch in insurance
Although AI will play a pivotal part in modernising cumbersome, legacy insurance practices, one thing it won’t fully replace is the human touch. This article highlights why a combination of AI technology and the human touch can redefine customer success within the insurance market.
How insurers can up their claims game
The often glib promises about speedy, hassle-free claims settlement could be catching up with the industry, as the FCA starts to ask serious questions about the promises being made, and the failures to live up to customer expectations. This article explores how insurers can up their claims game.
Unforeseen impact of generative AI on insurance
AI holds huge potential and is proliferating fast. However, little is known about how these mathematical neuron-based deep learning models really work. This article sheds light on why labelling everything as generative AI is confusing at best, and at worst could be a very dangerous mistake.
Ireland construction trends: Industry report
HSB's report considers the key trends that are influencing Ireland’s construction market prospects and impacting construction insurance risks, from the small tool theft epidemic to the modern technologies which could enable the high demand for residential housing.
Insurance claims process automation: Three areas to automate
New and advanced technologies are paving the way for smoother, more efficient claims handling. Claims processing automation can streamline routine tasks, reduce risk of errors, and enhance customer satisfaction. This blog explores three key areas to focus on for effective automation.