Technology Trends
1497 whitepapers and resources
Technology Trends
Innovating insurance with persona-based insights and tools
Insurers face growing pressure to deliver smarter, personalised, data-driven experiences to relevant personas including brokers, customers and employers. This blog highlights how insurers can leverage persona-based insights and tools to elevate customer satisfaction and maintain a competitive edge.
How ‘Baby Reindeer’ and streaming services are affecting insurance
As the way we consume media changes, this article considers how the furore over Baby Reindeer, and changing nature of the content we watch has had an impact on insurance.
The case of the missing millions: Understanding data quality in reinsurance
When it comes to reinsurance claims recovery, spreadsheets are filled with manual calculations, data is scattered across multiple systems, and millions in recoveries have vanished. This blog highlights the challenges associated with reinsurance data quality and a framework for modern solutions.
GenAI in insurance: A roadmap for digital transformation
Generative AI (GenAI) has emerged as a disruptive force in the insurance industry, capable of revolutionising underwriting, claims processing, fraud detection, and more. This content sheds light on why a five-step roadmap can help insurers to facilitate a large-scale adoption of GenAI.
How brokers can help their construction customers manage evolving risks
Brokers are uniquely positioned to advise construction firms on potential hazards and ensuring they have the right insurance cover in place. This blog examines the key challenges shaping the construction industry today and how brokers can help their customers address evolving risks.
Big Brother is watching 45% of insurance employees
Almost half of insurance employees have their working time strictly monitored with 41% admitting leaders are always watching whether they’re on task during work hours. This article highlights how a controlling and inflexible leadership style is making insurance employees feel powerless and devalued.
Innovate and evolve: How to win the 2030 insurance technology challenge
The insurance industry has always been built on risk management, but what if the biggest risk now is standing still? As AI, data, and automation accelerate change, this eBook looks at five critical technology enablers to future-proofing insurers for 2030.
Five ways to simplify commercial lines
The commercial lines insurance industry stands at a pivotal crossroads, where unprecedented challenges meet boundless opportunities for innovation. This guide explores five key challenges facing the market and how commercial lines insurers can tackle them head on.
Understanding insurer motivations for modernisation and transformation
As the pace of change continues to accelerate and technology evolves, insurers are looking at ways to modernise existing technology, streamline operations, and achieve greater business agility. This content sheds light on insurers’ common motivations for modernisation and digital transformation.
Is embedded insurance friend or foe?
While embedded insurance offers exciting opportunities for growth and customer convenience, it comes with inherent risks. This article sheds light on how to ensure the convenience of embedded insurance does not lead to a lack of informed decision-making plus a repeat of the PPI mis-selling scandal.