Technology Trends
1516 whitepapers and resources
Technology Trends
Is it time to ditch lithium ion batteries?
This article considers if government legislation to make lithium ion batteries safer is too little too late for electric vehicle insurers and whether providers’ appetites for covering such cars will only return when manufacturers switch to safer alternative charging devices.
Lessons for insurers to learn from social media use of AI
Going head-to-head with artificial intelligence is pointless, according to Sarah Bateman, head of data and AI for Altus Consulting, who argues we need a blend of AI efficiency with human re-assurance to be successful.
Navigating the new reinsurance market
We’re seeing a transition in the reinsurance market, with significant implications for both insurers and reinsurers. The market is finally softening after several years of hardening conditions. This blog highlights four operational considerations for cedent insurers.
Cracking down on insurance fraud: How the industry is fighting back
As fraudsters continue to develop sophisticated schemes, insurers are rising to the challenge by leveraging advanced detection technologies and investigative tools to identify and prevent more fraud. This content sheds light on how the insurance industry is fighting back against fraudsters.
Achieving truly intelligent automation: Key takeaways from Insurance Innovators Nordics
At the recent Insurance Innovators event in Copenhagen, industry experts got together to talk about how automation is shaking up workflows, making processes smoother, and improving customer experience. This blog provides some key takeaways from the event.
Income protection insurance: The new cost of living cover?
Income protection insurance plays a critical role in in providing financial support when individuals are unable to work due to illness or injury. This blog sheds light on the increasing demand for income protection cover and how insurers can capitalise on this growing market.
There’s no such thing as a safe battery
Battery fires in UK bin lorries and waste sites have hit an ‘all-time high’, with over 1,200 incidents last year, a 71% rise from 700 in 2022. This article explores the reasons for the surge in battery fire claims and discusses why no battery can be considered “safe.”
Innovating insurance with persona-based insights and tools
Insurers face growing pressure to deliver smarter, personalised, data-driven experiences to relevant personas including brokers, customers and employers. This blog highlights how insurers can leverage persona-based insights and tools to elevate customer satisfaction and maintain a competitive edge.
How ‘Baby Reindeer’ and streaming services are affecting insurance
As the way we consume media changes, this article considers how the furore over Baby Reindeer, and changing nature of the content we watch has had an impact on insurance.
The case of the missing millions: Understanding data quality in reinsurance
When it comes to reinsurance claims recovery, spreadsheets are filled with manual calculations, data is scattered across multiple systems, and millions in recoveries have vanished. This blog highlights the challenges associated with reinsurance data quality and a framework for modern solutions.