Insurance Post
Insurance Post has, since 1840, been delivering business-critical information for the general insurance market. Considered essential reading by senior managers in the sector, Insurance Post’s strength lies in the breadth and depth of its coverage across insurance, broking, claims, technology and risk management.
All content by Insurance Post
Insuring property damage caused by cyber attacks
As clients in heavy industry and manufacturing look to insurance to cover property damage that occurs due to cyber-attacks, this article explores the risks at the intersection of cyberspace and the physical world plus what options for cover exist for businesses facing fires, floods and explosions.
AI at intersection of insurance and behavioural science
When one thinks about AI in the context of insurance, the combination of human, experience based decision making aligned to the maximum amount of objective intelligence becomes irresistible. This article highlights how AI can help human insurers avoid cognitive overload and achieve something mighty.
Insurtech collaboration set to transform the claims ecosystem
This article sheds light on how the insurance claims sector is in the midst of a mini revolution as specialist insurtech providers look to work together, embrace collaboration and accelerate the adoption of a smart insurance claims ecosystem.
Where AI in insurance is going, we won’t need roadmaps
This article sheds light on why insurers’ chief technology officers have swiftly shifted from working on their roadmaps to having science fiction-like aspirations for the future rollout of generative artificial intelligence.
Digital Bar Quarterly: Could AI help deliver “out of the insurance world customer experience”?
This article explores why insurance companies need to get out of the digital innovation slow lane and look beyond incremental change if they are to reap the full benefits of AI.
Insurance’s problem with a shrinking pool of arbitrators
This article explores the practicalities of, and difficulties in, finding a competent impartial tribunal of arbitrators to determine insurance and reinsurance disputes.
What happens now on the OIC landscape post-Rabot?
After the Supreme Court rejected the insurer-led appeal against its decision on the first two cases of mixed-injury claims involving both whiplash and non-whiplash injuries, the Association of Consumer Support Organisations’ director Matthew Maxwell Scott asks: What's next?
Why cyber insurers need to take a quantum leap
The rise of quantum computers presents a challenge unlike any the cyber insurance industry has faced before. This article sheds light on the implications for cyber insurers and their customers.
Why AI won’t fully replace the human touch in insurance
Although AI will play a pivotal part in modernising cumbersome, legacy insurance practices, one thing it won’t fully replace is the human touch. This article highlights why a combination of AI technology and the human touch can redefine customer success within the insurance market.
How insurers can up their claims game
The often glib promises about speedy, hassle-free claims settlement could be catching up with the industry, as the FCA starts to ask serious questions about the promises being made, and the failures to live up to customer expectations. This article explores how insurers can up their claims game.