Insurance Post
Insurance Post has, since 1840, been delivering business-critical information for the general insurance market. Considered essential reading by senior managers in the sector, Insurance Post’s strength lies in the breadth and depth of its coverage across insurance, broking, claims, technology and risk management.
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Insurance must prepare for a rise in deepfake AI fraud
In this article, Scott Clayton, Zurich’s head of fraud, shares how rapidly developing technology and digital manipulation threatens to put additional pressure on claims handlers, as deception becomes harder to spot.
Why Keeping up with Kardashians is vital for marketing insurance
41% of Gen Z say they turn to social media to decide which financial products to purchase. This article explores why keeping up with Kardashian-like influencers is what it will take for general insurance providers to attract Gen Z to their products and services.
Why open claims ecosystems are required
To deliver a claims service that customers can rely upon and insurers can be proud of, this article explores why collaboration between insurance providers, technology partners, and solution providers is needed.
Top five risks that will affect claims in 2024
Research surveyed 325 claims professionals to establish what emerging issues they considered would impact the future of claims. This article delves into the themes revealed to be among the top priority concerns that UK insurers will increasingly have to tackle.
Closing the cyber protection gap
Aviva research shows that one in five businesses have experienced a cyber-attack or incident in the last year. It also found that cyber is the top risk businesses face, with 30% of companies stating it is a prevalent key risk. This article explores why an underinsured market benefits no one.
Why AI use in insurance legal services is set to accelerate
A recent survey found that, while 69% of the Top 100 firms believed that generative AI will have a positive impact on revenues, 38% of firms were yet to do anything in the AI space. This article explains why the use of AI in legal services could soon accelerate.
Four ways insurers can use AI to defeat disruptor rivals
In this article, Leon Gauhman, co-founder of digital product consultancy Elsewhen, explains how large language models could allow traditional carriers to leapfrog over nimbler insurtech competitors.
The challenges and opportunities in the UK insurance brokerage market
The UK’s insurance brokerage market has traditionally held a prominent position within Europe. However, the challenge of dealing with global insurers has led to consolidation becoming the driving theme in the market. This article unpacks how the UK can keep its prominent standing in Europe.
How AI is improving pet insurance claims
This article investigates the practical application of artificial intelligence for pet insurance claims.
State of the pet insurance market revealed
The number of pet insurance providers has fallen with fewer insurance brands selling cat and dog insurance cover than there were 10 years ago. While the overall number of pet insurance providers has been decreasing, this article explores how the number of policies available has risen significantly.