Motor
218 whitepapers and resources
Motor
Which? finds 48% of people making claims experience at least one problem
In-depth analysis found that 48% of all people making a claim about home, travel, motor and pet insurance experienced at least one problem in their claims journey. This article highlights why Which? has called on the FCA to take tough action against firms over claims handling failures.
What can drivers do when councils are stuck in the mud on repairing potholes?
What can road users do about potholes, and how can they make a claim if they have suffered damages? Jeanine Borg, Associate at ARAG Law clarifies the legal position around damage caused by potholes and the possible repercussions for those who seek to resolve them themselves.
‘Stripped-back’ policies may lead to consumer confusion
Among the largest 10 car insurers, 60% now offer ‘essentials’ policies, as the sector pivots towards more budget-friendly options. This article explores how ‘stripped-back’ motor insurance policies may lead to greater consumer misunderstanding unless insurers begin to communicate clearer.
Overcoming the challenge of insuring self-driving vehicles
In May 2024 the Automated Vehicles Bill was passed to outline a legal framework for the use of self-driving cars. This article explains how the Automated Vehicles Bill could help ensure insurers have access to the data needed to insure self-driving vehicles.
Webinar: Is it time the ABI GTA had specific rates for electric vehicles to change insurers' attitudes?
With over a million electric vehicles on UK roads, they are becoming increasingly important for motor insurers in managing portfolio growth and claims costs. In this webinar, an expert panel explore the future of the courtesy car supply chain, now that the ABI GTA provides clarity on EVs.
Whiplash reforms shift insurers’ legal ‘buying criteria’
The 2021 whiplash reforms were implemented with the aim of reducing the substantial cost of motor insurance claims and car insurance premiums. This article highlights why three years on, motor insurers’ “buying criteria” for legal partners is shifting towards organisational sustainability.
Scale of motor insurance market shrinking laid bare
Mike Powell, insight manager for banking and general insurance at Defaqto, examines why there are now 14% fewer insurance brands selling comprehensive car insurance than there were 10 years ago plus what features have been stripped out of standard policies.
Electric vehicles and the future of motor insurance
How will the rise of electric vehicles and the FCA’s Consumer Duty affect the car hire and replacement vehicle market? This report sheds light on the key findings from the Insurance Post/Europcar Shifting Gears Motor Survey and how motor insurers can future proof their businesses.
Electric opportunities for total loss claims
Getting motorists behind the wheel of an electric vehicle for a real-world experience could help overcome barriers to adoption. This article highlights why insurers should consider providing EV replacement vehicle options to customers whose vehicles are deemed a total loss.
What pushed up the price of EV premiums?
Analysts say insurance claims costs are 25% higher for electric cars, and that they also take about 14% longer to repair than a diesel or petrol equivalent. This article explains what pushed up electric vehicle motor insurance premiums plus what it will take to make cover more affordable again.