People Management
316 whitepapers and resources
People Management
Why AI won’t fully replace the human touch in insurance
Although AI will play a pivotal part in modernising cumbersome, legacy insurance practices, one thing it won’t fully replace is the human touch. This article highlights why a combination of AI technology and the human touch can redefine customer success within the insurance market.
Three things to look for in an automated underwriting system
Intelligent automation including AI can free up underwriters to focus on high-impact tasks. However, to provide meaningful improvements to the underwriting process, automation needs to be carried out effectively. This blog discusses three important requirements for a modern underwriting system.
CII Broking Community’s Patel on insurance’s war for talent
The UK insurance market is the fourth largest in the world and the largest in Europe. Employing more than 300,000 people, it is considered a global hub for expertise. This article explores why the industry needs to go above and beyond remuneration to attract talent.
Jingle bells and legal spells: Navigating Christmas laws
With the increased usage of social media, people’s behaviour at any work-related party can be posted to a global audience in seconds. As we approach the Christmas party season, DAS Law’s Grace Hughes takes a look at the new duty on employers on the prevention of sexual harassment in the workplace.
Bridging the insurance talent gap with AI
Today’s insurance industry is thriving with innovative technologies and next-generation products. But a shrinking headcount due to retiring baby boomers and a shortage of younger workers could jeopardise a bright future. This podcast explores how AI can help carriers bridge the insurance talent gap.
Markerstudy’s Lizzie Smith-Foreman on the importance of a sustainability strategy
As well as shifting to a more customer-centric model, businesses need to examine their purpose – to demonstrate commitment to a diverse, equitable and inclusive workplace. This article highlights why clear sustainability aims are a must to keep doing business with your partners and customers.
Transforming insurance: Strategic budgeting for a digital-first future
The insurance industry is at a pivotal moment where digital transformation is no longer a choice but a necessity. So, how do you decide what to prioritise in next year’s budget to accelerate your journey into a data-driven P&C insurance organisation? Read this content to find out more.
How to talk to your manager about your mental health
Although there’s a growing openness about mental health, there is still a significant stigma which may be making it difficult for employees to open up to their managers. This article shares four tips on how to effectively share mental health challenges with your manager at work.
Spotlight: UK businesses brace for evolving claims risks
The risks facing UK businesses are constantly evolving, and trends in claims follow in their wake. It’s not just a rise in extreme weather events that is contributing to the claims tally for UK businesses. This article explores the gaps in insurance cover in the workplace.
Sexual harassment in the workplace - A time for change
Changes around sexual harassment at work become law on 26 October 2024. This article explores the implications for employers in respect of their duties regarding the prevention of sexual harassment in the workplace.