Automation
358 whitepapers and resources
Unforeseen impact of generative AI on insurance
AI holds huge potential and is proliferating fast. However, little is known about how these mathematical neuron-based deep learning models really work. This article sheds light on why labelling everything as generative AI is confusing at best, and at worst could be a very dangerous mistake.
Insurance claims process automation: Three areas to automate
New and advanced technologies are paving the way for smoother, more efficient claims handling. Claims processing automation can streamline routine tasks, reduce risk of errors, and enhance customer satisfaction. This blog explores three key areas to focus on for effective automation.
Three things to look for in an automated underwriting system
Intelligent automation including AI can free up underwriters to focus on high-impact tasks. However, to provide meaningful improvements to the underwriting process, automation needs to be carried out effectively. This blog discusses three important requirements for a modern underwriting system.
The evolution of embedded insurance for growth
Embedded insurance is becoming a game-changer in the insurance industry, enabling insurers to meet modern consumer demands for convenience, personalisation, and seamless digital experiences. This eBook explains how insurers can leverage embedded insurance to seize new avenues for growth.
Allianz’s Fletcher on fraud prevention in the age of technology
While technological advancements bring tremendous opportunities and benefits, they also present new challenges, particularly in our sector and role of insurance fraud prevention. This article explores why prevention is better than a cure when it comes to combating fraudulent activity.
Buzzwords vs capabilities: Deciphering insurance cloud solutions
Insurers can benefit from embracing SaaS insurance cloud solutions that streamline operations, enhance agility and provide reliable services. However, understanding the technical landscape can be challenging. This blog demystifies some of the buzzwords and clarifies the attributes of key frameworks.
Bridging the insurance talent gap with AI
Today’s insurance industry is thriving with innovative technologies and next-generation products. But a shrinking headcount due to retiring baby boomers and a shortage of younger workers could jeopardise a bright future. This podcast explores how AI can help carriers bridge the insurance talent gap.
AI transformation: Unveiling its generative power with Microsoft and OpenAI
Insurtech has been revolutionised by advancements in AI technology, especially, Gen AI, which continues to transform underwriting, customer service and fraud detection. This podcast examines Microsoft’s partnership with OpenAI and how it continues to move Gen AI and its applications forward.
AI and insurance: Hype or reality?
AI’s central place in the future of insurance is secure. After much hype, when can insurers start reaping the benefits and how can they prepare for the future? This blog sheds light on how AI has already impacted parametric insurance and how AI could soon reshape the future of home insurance.
How generative AI can catapult insurance into the future
This article explains how insurance companies that have traditionally been on the back foot can now surge ahead of technology-embracing banks by embracing generative artificial intelligence.