Automation
321 whitepapers and resources
Generative AI in insurance: From ‘wild west’, to responsible adoption
How should generative AI be understood, anticipated and managed in the insurance sector? This content sheds light on the vast potential for Gen AI in the insurance market, and how the industry can leverage the benefits within the tacit boundaries of ethics and responsibility.
Unlock the power of connected underwriting
Underwriting requires a careful balance between speed and accuracy. In this whitepaper, you’ll learn how a low-code platform enables underwriters to reduce time to quote and boost customer satisfaction, whilst making informed, data-backed decisions.
View from the top: MS Amlin's Martin Burke on the future of underwriting
In this article, Martin Burke, director of underwriting performance at MS Amlin outlines the three considerations that will define how the future generation of underwriters supports clients and brokers through economically challenging times.
Insurers embrace AI to help reduce costs, improve efficiency, and speed up claims
AI is transforming the insurance industry. In this final part of Insurance Post’s and PayPal’s three part series, this article explores how AI could play a role in improving security in the insurance sector and help alleviate the economic pressure underinsurance brings.
Is voice the solution to insurance fraud?
In this article, Nigel Cannings – founder of Intelligent Voice – discusses the role of machine learning and voice recognition in preventing insurance fraud.
Elevating the customer claims experience with generative AI
Customer experience is essential for overall attraction and retention and insurers must innovate to keep up with evolving customer needs. This content considers how generative AI can improve insurance customer experience within the claims process, by providing a faster, more personalised service.
Synthetic ID fraud - a growing threat to the insurance industry
Synthetic ID fraud is a growing threat, with fraudsters using fake identities to commit crimes, and it is becoming increasingly difficult to detect. This article outlines how this impacts the insurance industry, and what insurers can do to protect themselves.
Generali: Three factors to consider when adopting generative AI
While today's generative AI is already powerful and maturing rapidly, it's important to remember we're still in the early stages of understanding and unlocking its full potential. In this article, Emanuele Colonnella, innovation lead, Generali highlights three factors insurers need to consider.
Generative AI - what’s really going on
In this podcast, InsTech’s CEO Matthew Grant previews our newsletter on generative AI, particularly who is using it, where are we on the hype cycle and three different reactions from insurers to integrating generative AI.
Case study: Aréas Assurances
The Aréas Assurances Group represents the seventh largest network of insurance agents in France, with a strong presence throughout the country. This case study sheds light on how Aréas modernised the management of its regulatory obligations by automating its Solvency II reporting.