Appian
Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.
All content by Appian
Seven ways to modernise the claims experience - using what you already have
Filing a claim is a policyholder’s greatest moment of vulnerability and truth. How connected and competitive is your claims experience? Check out this eBook to discover how to mitigate claims leakage while delivering the modern, digital-first experience today's customers expect.
2024 AI handbook for insurance leaders
AI will touch nearly every aspect of insurance - from broker operations to underwriting to risk management to claims processing and beyond. Insurers that adopt AI effectively will have an insurmountable advantage. This handbook is designed to help insurance leaders navigate the new AI territory.
Guest podcast: How AI transforms automation and workflows
The AI era is still young, but early adopters are already seeing the benefits. If you want to stay ahead of the game, it’s critical to understand AI’s trajectory. In this podcast, Gabby Rothschild, senior product manager at Appian, discusses the future of AI and the impact on work across industries.
Automated claims management: Three pillars of success
In contrast to traditional approaches, automated claims management systems optimise underwriting efficiency with advanced algorithms and machine learning. This blog provides some top tips on how to automate the claims experience for your customers including three key pillars of success.
Transforming the insurance industry with process intelligence
To truly become data-driven, insurers need solutions that make it easy to transform raw information into insights that lead to action. This blog highlights how insurers can leverage process intelligence to optimise key processes across claims management, underwriting and customer service.
Navigating AI regulations: Preparing for the EU AI Act and beyond
AI is facing regulatory scrutiny, as seen in the sweeping EU AI Act. As these compliance burdens increase, organisations may soon face greater risks. This guide created by Appian details how you can prepare for AI regulations now.
Four steps to better broker/underwriter workflows
Whether you’re a broker trying to develop a rapport with customers or an underwriter trying to assess and determine acceptable risk, a shared understanding of each side's priorities and pain points is key. This blog highlights four steps for more efficient broker and underwriter collaboration.
Three examples of intelligent automation in insurance
Intelligent automation in insurance is a powerful tool that reduces human error and the need to perform repetitive tasks manually. This blog highlights three examples of intelligent automation in insurance and how insurers can deliver the high-speed customer experience today’s policyholders expect.
Insurance and artificial intelligence: Four emerging trends for 2024
If 2023 was the year AI captured headlines and demonstrated potential, what can we expect in the next year? What will be the impact of this exciting new technology? This blog covers four key trends we can expect to see around AI in the insurance business over the course of 2024 (and beyond).
BPM insurance strategies: Four steps to better processes
Faced with a myriad of challenges, how can insurers find ways to improve efficiencies in their core processes? This blog highlights how insurers can adopt business process management for their core processes to streamline work and produce better results for customers.