Strategy
1168 whitepapers and resources
Strategy
Innovating insurance with persona-based insights and tools
Insurers face growing pressure to deliver smarter, personalised, data-driven experiences to relevant personas including brokers, customers and employers. This blog highlights how insurers can leverage persona-based insights and tools to elevate customer satisfaction and maintain a competitive edge.
FCA is banging its head against a wall on fair value
Following yet another thematic review where the Financial Conduct Authority says firms are unable to show fair value, and are even breaching rules, this article considers how the regulator could tackle poor conduct and if a commission cap could be on the cards.
GenAI in insurance: A roadmap for digital transformation
Generative AI (GenAI) has emerged as a disruptive force in the insurance industry, capable of revolutionising underwriting, claims processing, fraud detection, and more. This content sheds light on why a five-step roadmap can help insurers to facilitate a large-scale adoption of GenAI.
Schemes spotlight: Key trends and opportunities for insurance brokers in 2025
With more and more brokers waking up to the opportunities presented by schemes, which specific schemes should brokers focus on this year? This content highlights how brokers can develop a thriving schemes business as we move through 2025 in order to drive differentiation and revenue growth.
Innovate and evolve: How to win the 2030 insurance technology challenge
The insurance industry has always been built on risk management, but what if the biggest risk now is standing still? As AI, data, and automation accelerate change, this eBook looks at five critical technology enablers to future-proofing insurers for 2030.
Understanding insurer motivations for modernisation and transformation
As the pace of change continues to accelerate and technology evolves, insurers are looking at ways to modernise existing technology, streamline operations, and achieve greater business agility. This content sheds light on insurers’ common motivations for modernisation and digital transformation.
Dynamic deployment and AI: A dynamic duo for price transformation
Insurance’s dynamic duo - dynamic deployment and AI - enable real-time data analysis, personalised policy pricing, and risk assessment, resulting in powerful price transformation for today’s insurers. This podcast unpacks how dynamic deployment and AI provide competitive, risk-adjusted pricing.
How to create a pipeline as a specialist insurer
How a sales pipeline can help teams track their progress, pinpoint revenue-killing roadblocks, and prioritise their efforts to increase revenue is covered by Russell White, CEO of Peach Pi and NPAI, in this Insurance Post Top Tips video.
The vital role of AI decisioning platforms in insurance
As insurers anticipate a complicated and risky future, innovative insurance leaders are seeking technologies that enable quick and accurate decision-making. This content sheds light on how an analytical, AI-driven decisioning platform enables insurers to make better-informed, faster decisions.
Video: How to educate consumers about the value of insurance
Ways to make sure consumers understand the value of insurance rather than just see the price is the topic of this Insurance Post Top Tips video, featuring Martyn Mathews, managing director of SSP Broker.