Strategy
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Strategy
Getting started with insurance modernisation
As the industry continues to increase its reliance on digital technology, insurers who haven’t identified a clear path to harnessing the benefits of modernisation will fall behind. This blog highlights three things leaders need to know as they embark on their insurance modernisation journey.
Hyperautomation for insurance: Your roadmap to modernisation
What is hyperautomation for insurance and how does it differ from automation? This blog peels back the layers to see how hyperautomation works and sheds light on four technologies insurers might incorporate in their hyperautomation process.
How the insurance industry can ride the AI wave without getting swept under
AI is ushering in a new era for the insurance industry, fundamentally changing how companies operate and how they engage with their customers. How can insurers unleash the full potential of AI? This article focuses on how the insurance industry can ride the AI wave without getting swept under.
Getting started with Gen AI in insurance: Benefits and use cases
From product design and development to underwriting processes and claims management, Gen AI has the potential to reshape the insurance value chain This blog highlights five insurance use cases for Gen AI and how insurers can get started on their journey.
Navigating the future of insurance
Insurers need a connected insurance platform that not only meets the demands of today but anticipates the needs of tomorrow. This blog walks you through how Appian equips its partners with the insights and tools they need to amplify their success.
Is remote working right for the insurance industry?
Following the firing of an insurance employee whose keystrokes showed she wasn’t working enough from home, this article explores whether remote working is suitable for fresh entrants to the industry.
Sidestep project failure by building all-star delivery teams
Do change leaders in the insurance industry have anything to learn from sports psychology when it comes to motivating teams to achieve success? This guide explores how to inspire talented people to work together to deliver project outcomes.
Claiming loyalty: An insight into consumer attitudes towards insurance in the UK
Do customers feel valued by insurance providers or brokers? Love2shop conducted a survey to find out what UK consumers think about insurance and what motivates them. This content sheds light on the key findings including the power of rewards for responsible behaviour.
Transforming insurance: Creating a best-of-breed model by combining low-code and core platforms
How can insurers bridge the gap between out-of-the-box and customisable solutions to connect core systems and optimise claims processes? Designed for insurance leaders, this report explores a hybrid approach to driving value across core modernisation initiatives.
View from the top: Creating customer-centric insurers
In this article, Amanda Fox, chief customer officer at Markerstudy, outlines the importance of communication, product design and employee engagement for insurance businesses pursuing a truly customer-centric approach.