As we head into 2023, P&C insurers will prioritise digital transformation initiatives to navigate geopolitical risks, supply chain disruptions, sluggish growth and rising inflation. Key actions will include focusing on customer centricity, prioritising agile product innovation, embedding sustainability into corporate strategy, and building advanced digital capabilities to build a resilient, future-ready enterprise.
This report focuses on the drivers, opportunities and risks shaping the P&C insurance industry in 2023.
Topics covered include:
• Creating win-win customer partnerships.
• Embedded insurance.
• Investing in intelligent automation.
• Building innovative products.
• How commercial insurers are creating new revenue streams.
• Modernising the loss inspection process.
• Boosting underwriting and pricing accuracy.
• Preventing cyber-attacks.