Personal Injury Reform
36 whitepapers and resources
Personal Injury Reform
What happens now on the OIC landscape post-Rabot?
After the Supreme Court rejected the insurer-led appeal against its decision on the first two cases of mixed-injury claims involving both whiplash and non-whiplash injuries, the Association of Consumer Support Organisations’ director Matthew Maxwell Scott asks: What's next?
Ensuring chronic pain doesn’t debilitate insurers
The measurement of pain in any personal injury claim is often difficult given its subjective nature, but a particular challenge arises in claims involving chronic pain conditions. This article highlights why chronic pain claims remain challenging for insurers.
Building bespoke partnerships - Lanyon Bowdler
In this video, last year's clinical negligence lawyer of the year at the Personal Injury Awards, Beth Heath of Lanyon Bowdler, talks about her experiences working with ARAG and a special scheme developed for lower value claims following the Shrewsbury & Telford NHS Hospital Trust maternity scandal.
Claims Apprentice 2023: Episode four – Claims inflation podcast part one
With one victory each, the third challenge in this year’s Claims Apprentice looks to be vital for Teams Aspire and Connect. In this episode, our contestants hit the streets of the City to record vox pops with members of the public as they plan and record a podcast on the topic of claims inflation.
Battles worth losing
This blog highlights why one landmark clinical negligence case exemplifies ARAG’s enduring commitment to providing access to justice, backing the judgment of our solicitor partners and confident approach to risk, perhaps more than any of those that have been won.
Podcast: What next for the OIC portal?
In the second of a two-part podcast series, Insurance Post content director Jonathan Swift is joined by LV claims director Martin Milliner and Carpenters Group director Donna Scully to discuss what needs to be done to raise awareness of the Official Injury Claim Portal.
Podcast: Reflections on the initial OIC portal data
In the first of a two-part podcast series, Insurance Post content director Jonathan Swift, LV claims director Martin Milliner and Carpenters Group director Donna Scully reflect on the initial Official Injury Claim data covering the first three-month period.
No news doesn't look like good news for OICS
For those unfamiliar with the full and tortuous history of the Civil Liability Act 2018, its much delayed implementation finally came about this year, with the launch of the government’s Official Injury Claim service. This blog discusses whether OICS is currently up to its task.
Uncertainty and principles
This first year and a half of the ‘Twenties’ has seen no let-up in the legislative and regulatory uncertainty to which the personal injury and clinical negligence sector has become so accustomed. Read this short blog to find out more.
Whiplash reforms - what have we learnt so far?
This opinion piece looks at the recent whiplash reforms in the UK, the effect it has had on the volume of personal injury claims submitted to the Motor Insurers' Bureau (MIB) and four points which motor retail brokers should keep in mind.