Carpenters Group
Carpenters Group are one of the UK’s leading providers of insurance and legal services. We work in partnership with insurers, brokers and MGA’s to deliver a variety of outsourced claims solutions on a white labelled basis. Our team has grown to approximately 1000 staff across seven offices throughout the UK. Our team’s insurance experience combined with our legal expertise gives us the size, scale and strength to successfully work in partnership with any insurer or broker.
All content by Carpenters Group
Podcast: What next for the OIC portal?
In the second of a two-part podcast series, Insurance Post content director Jonathan Swift is joined by LV claims director Martin Milliner and Carpenters Group director Donna Scully to discuss what needs to be done to raise awareness of the Official Injury Claim Portal.
Podcast: Reflections on the initial OIC portal data
In the first of a two-part podcast series, Insurance Post content director Jonathan Swift, LV claims director Martin Milliner and Carpenters Group director Donna Scully reflect on the initial Official Injury Claim data covering the first three-month period.
Using lockdown to enhance the customer claims journey
Since the onset of Covid-19 and the shift to remote working, insurance companies have had to adapt their claims processes. In this video, an expert panel discuss what lessons have been learnt during lockdown and what the lasting impact will be on the customer claims journey.