Regulation
349 whitepapers and resources
Regulation
What insurers should know about the FCA’s anti-greenwashing rule
This article explains how the Financial Conduct Authority’s new anti-greenwashing rule will, in the long term, mitigate the risk of claims brought in the insurance sector so long as providers review their communications.
FCA is banging its head against a wall on fair value
Following yet another thematic review where the Financial Conduct Authority says firms are unable to show fair value, and are even breaching rules, this article considers how the regulator could tackle poor conduct and if a commission cap could be on the cards.
How ‘Baby Reindeer’ and streaming services are affecting insurance
As the way we consume media changes, this article considers how the furore over Baby Reindeer, and changing nature of the content we watch has had an impact on insurance.
Are insurers racing to be online-only excluding disabled customers?
As the insurance sector increasingly digitises, this article examines the barriers disabled customers face in accessing online insurance services, as well as the measures that have been implemented by insurers to address these issues.
Five ways to simplify commercial lines
The commercial lines insurance industry stands at a pivotal crossroads, where unprecedented challenges meet boundless opportunities for innovation. This guide explores five key challenges facing the market and how commercial lines insurers can tackle them head on.
What is truly behind the uptick in travel insurance complaints?
This article argues why travel insurers who try to claim 99.993% of holidaymakers are happy with their products and services should reconsider the way they look at customer complaints.
Spotlight: Better terms for the GTA?
Industry guidelines and protocols covering replacement vehicles and repairs haven’t always met with consensus from insurers and credit hire firms. This article focuses on how the new General Terms of Agreement might fare.
Video: How to meet the FCA’s expectations
In this Insurance Post top tips video, Michael Sicsic founder and managing partner of Sicsic Advisory, explains how insurers can articulate the way they make money to satisfy the Financial Conduct Authority.
Webinar: Easing the regulatory burden to allow insurers and MGAs to prosper
In this webinar, a panel of market experts from REG UK, Collegiate Underwriting and Jensten Group discuss the challenges insurers and MGAs of all shapes and sizes face in keeping on top of regulatory compliance; and how this could potentially be eased by the use of technology and tools.
Which? finds 48% of people making claims experience at least one problem
In-depth analysis found that 48% of all people making a claim about home, travel, motor and pet insurance experienced at least one problem in their claims journey. This article highlights why Which? has called on the FCA to take tough action against firms over claims handling failures.