Brokers are looking at ways to make “service” a unique selling proposition following the Financial Conduct Authority’s (FCA) ban on price walking, as they increasingly consider how they can differentiate themselves.
While it’s sometimes difficult to compete on price against direct insurers, AX’s director of commercial sales Steve Molloy, shares some experience in how FNOL and claims management partners can support brokers in attracting and retaining customers.
Download this article to find out more.
Topics covered:
• Competing on price.
• The service behind the product.
• Digitisation.
• Electric vehicles – a changing world.
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