In today’s uncertain economic environment – with interest rates creeping up, spiralling inflation and the cost of household living increasingly impacting consumers – the most successful insurance businesses and their distribution partners will undoubtedly be those who listen to their customers and respond decisively and quickly to stay relevant and retain market share.
This is so important at a time when consumers need simple, transparent and easy-to-access products that benefit their day to day lives. The challenge for insurers, MGAs, brokers and other valuable distribution partners is to change the mindset of many indifferent or undecided customers by delivering a positive experience and better outcomes.
In this blog, Andrew How, Senior Sales Director, UK & Ireland at Duck Creek Technologies, talks about some of the challenges facing regional insurers and their distribution partners, and why many are turning to composable technology strategies to stay fleet-of-foot, flexible and operationally resilient.