The heart and soul of insurance is underwriting. After submitting their application, insurance applicants put their fate and pocketbook in the hands of underwriters, who must make insurability decisions based on a complicated set of factors.
Underwriting is among the first opportunities insurers have to make a positive impression with customers.
However, a greying underwriting workforce threatens to leave insurers with crucial skills gaps. Underwriting databases are incomplete and sometimes out-of-date or inaccurate, and teams face a time crunch: the longer it takes between an insurance application and the resulting underwriting decision, the more customers decide to take their business elsewhere - or simply choose not to purchase at all.
Developed for insurance executives who are concerned about their ability to quickly react to the modern world of underwriting, this guide focuses on:
1. Why traditional underwriting processing is not meeting the needs of the insured.
2. How underwriting is changing as a discipline and how new technology is driving this evolution.