Motor Mouth podcast nine: Claims culture or no claims culture? Motor insurance and the whiplash reforms

The whiplash reforms have dogged the motor insurance industry for many years in some way, shape or form. However recent progress has started to display what their roll out will look like, the benefits the reforms intend to bring and where there are still faults in the new legislation.

In this podcast, Jonathan Swift, content director at Insurance Post, speaks to Matthew Maxwell-Scott, executive director of the Association of Consumer Support Organisations, to get his insight and thoughts on the reforms, where the challenges still lie and, with the Coronavirus pandemic ongoing, where we’re likely to be at the end of the year.

To find out more about the challenges facing the motor insurance sector post Covid-19, register for Post’s Motor Insurance World Live.