IT consultant Mindtree estimates insurers that have invested in digital tools and technology have managed to increase their market share by 9%, while those that have taken a more conservative approach have lost around 7.6% of their market share.
To compete in a digital age, insurers need to undergo a digital transformation. However, digital transformation means different things to different companies and each insurer will need to find its own path.
This blog post highlights why digital transformation doesn’t have to be rip and replace. Simply modernising critical business processes with externalised rules management and modern user interfaces can be wildly beneficial.
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