Tackling noise induced hearing loss claims
February 2016 saw the first ‘fundamentally dishonest' ruling made in relation to a noise induced hearing loss [NIHL] claim. A new precedent was set and the insurer involved was able to enforce a costs order against the claimant.
Although insurers are committed to ensuring that genuine NIHL claimants are compensated swiftly, fairly and at proportionate cost, the volume of spurious and frivolous claims notified is signalled by the 70% of NIHL claims that are unsuccessful.
This article highlights the significance of the NIHL ruling and offers three top tips for insurers interrogating data related to NIHL claims, in order to identify spurious and frivolous NIHL claims early.
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