The London Market Claims Summary Report 2020

This year’s Virtual London Market Claims provided a series of interactive, online sessions addressing the mission statement of the ‘real world’ London Market Claims conference: “to enhance and improve the claims process to the benefit of all stakeholders in the London market claims value chain”.

The sessions covered both big strategic changes and the practicalities of transforming claims in the London Market.

This report summarises the key themes from the keynote session sponsored by Guidewire and features input from:

• Sian Fisher, Chief Executive Officer at the Chartered Insurance Institute.
• Tim Carter, Claims Director at Everest Re.
• Ian Gibbard, resident London Market Expert at Guidewire.