Navigating the pace of change in general insurance

The EMEA General Insurance industry is undergoing unprecedented change, making digital transformation an imperative for insurers. The debate is over. The challenge now is that of speed of execution.

Duck Creek Technologies commissioned Celent to survey carriers’ stances on the pace of change in insurance and the drivers causing this transformation. The results reveal that the general insurance industry is undergoing only moderate acceleration of change, despite consumers’ expectations of radical improvements. Individual carriers from regional insurers to large multi-line carriers have largely struggled to keep pace with demands placed on them by the broader marketplace.

Download this research report to learn more and see how your organisation stacks up.