The customer in control
At an exclusive, VIP roundtable hosted by Duck Creek Technologies, executives from AXA, Admiral Group, Aon, Many Pets, Adiona, Swiss Re, Aon, Munich Re, and AXIS Re discussed the results of an independent survey commissioned by Duck Creek Technologies, where 2000 consumers highlighted their experience with insurance companies.
This thought leadership report explores:
• How to break low engagement and high-churn cycle.
• Rules of engagement and frictionless experiences.
• How to deepen engagement and what this looks like.
• Evolving product lines.
• The future of insurance.
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