Insurance market facing changes in risk, regulation and customer expectations

The use of data, analytics and technology to better predict and understand insurance risk – not just helping to calculate a premium, but doing more for the customer and making insurance something they really value – is set to grow significantly.

Customer needs and expectations have shifted, risk regulation is changing and insurance providers need to keep pace through use of data. As a result, it’s no longer enough to sell a policy and pay a claim.

This blog highlights how data can help ensure the right cover is offered at the right price, and empower insurance providers to help their customers mitigate risks through the lifetime of the policy.