In-depth - Technology: The frontline in the fight against fraud

An insurance fraud is detected every minute in the UK according to the latest figures from the Association of British Insurers (ABI). But, while the industry spends around £250m a year fighting the fraudsters, collaboration is key to stamping it out.

In this In-depth feature, Sam Barrett looks at how brokers play a critical role in detecting fraud before investigating how technology and collaboration are helping in the fight.

Topics covered:
• Taking action.
• Technological tactics.
• Fraud figures.
• Striking a balance between counter fraud interventions and a smooth journey for genuine customers.
• Protecting the customer.
• Working together.