Strategy
1162 whitepapers and resources
Strategy
Attitudes to on-demand cloud services: Survey of leading European insurance businesses
Based on a survey of leading European insurance businesses, this report sheds light on current attitudes to technology and future trends, including specific views on cloud software-as-a-service (SaaS) platforms.
The future for captives: A strategic global business service model
It's getting harder to remain a captive. Income is down, CAT losses are up, and customers are demanding new forms of interaction which necessitate investments in digital technologies. This content looks at how captives can leverage specific digital technologies to address global challenges.
The dawn of the age of AI in insurance
Artificial intelligence (AI) will change the face of the insurance industry. This report explores the rise of AI across the industry, the use cases that will revolutionise claims and underwriting, and how insurers can overcome the challenges when implementing this game-changing technology.
Motor Mouth podcast six: Whiplash reforms fatigue and building a stronger customer journey
This week’s podcast brings you two topics in one episode. Jonathan Swift, content director for Insurance Post, interviews Simon Gallimore, vice-president for casualty and motor claims at AIG, on the topics of whiplash reforms and the customer journey.
Special report: The key issues impacting the motor insurance sector in 2020 and beyond
Ahead of Insurance Post’s upcoming Motor Insurance World event, this report focuses on the key issues impacting the sector. Topics covered: whiplash portal update; distracted drivers and mobile phone usage; keyless motor theft; how data from motor crashes will help reduce fraudulent claims.
Video: AI in insurance - Transforming customer relationships
Artificial intelligence will transform the insurance industry. In this video, Sasha Sanyal, Genpact's global business leader for insurance, discusses how insurers are using AI to impress and retain their customers.
Navigating the pace of change in general insurance
External forces are necessitating fundamental changes to the way insurers do business. Duck Creek Technologies commissioned Celent to survey carriers’ stances on the pace of change in insurance and the drivers causing this transformation. Download this research report to find out more.
Motor Mouth podcast three: Car repairs in the digital age
In the third of our series of podcasts with Motor Insurance World speakers, Mike Partridge, paint and body business manager at Volkswagen UK, is interviewed by Post’s content director Jonathan Swift, outlining what challenges insurers can expect to come across over the next decade.
Infographic: What will be the biggest challenges for motor insurers over the next decade?
Based on research conducted by Insurance Post, this infographic highlights the seven biggest challenges for motor insurers over the next decade.
Insurance in the Age of Instinct
Genpact partnered with The Future Laboratory to understand the world insurers will operate in tomorrow. This report lays out the significant shifts insurers must make to succeed in this changing world, whilst adapting to new technologies, emerging risks and constantly changing consumer behaviours.