Strategy
1173 whitepapers and resources
Strategy
Insurance in the Age of Instinct
Genpact partnered with The Future Laboratory to understand the world insurers will operate in tomorrow. This report lays out the significant shifts insurers must make to succeed in this changing world, whilst adapting to new technologies, emerging risks and constantly changing consumer behaviours.
Achieving digital potential: New solutions to overcome limitations of legacy back-ends
The financial services sector is under growing pressure to deliver a better user experience. This report assesses the key role of digital integration hubs in allowing the sector to effectively overcome the limitations of legacy systems and speed up its digital transformation journey.
Insurtech roundtable: Getting over the back office blockade
Insurance companies risk falling behind more agile rivals if they fail to modernise their back offices. Post in association with Fincons Group recently brought together specialists from around the industry to discuss what insurers need to do to overcome their past to transform their future.
In-depth - high net worth: The tech transformation?
For the wealthiest in our society, service and security still seem to be winning out over speed and convenience. This article focuses on how new technologies could help brokers and insurers operating within the HNW space, and why the market isn’t yet ready to embrace a technological makeover.
In-depth - high net worth: The changing face of high net worth
The high net worth (HNW) market has been one of the most reliable in insurance for many years, but capacity is now moving out of the market, whilst the profile and expectations of clients is shifting. This in-depth feature focuses on the changing face of HNW and the implications for brokers.
GDPR and cyber risk
Combined with the backdrop of the GDPR regulatory environment, the cyber landscape is also rapidly evolving with criminals becoming ever more sophisticated. This content looks at how SMEs can reduce the risk of a cyber-attack and shares five top tips from the National Cyber Security Centre.
Using cloud-based data can optimise commercial lines transformation
Digital transformation, like any major change, is rarely easy, and it can be particularly difficult for commercial lines insurers to know where to start. This blog outlines how cloud-based data can help commercial lines insurers to overcome challenges and deliver a successful transformation.
Best practices for orchestrating AI solutions
Artificial Intelligence is coming of age, quickly moving from the pages of science fiction novels to customer interactions and back office operations of organisations. This paper explores the best practices of an AI orchestration to ensure humans and machines can work side-by-side as peers.
Infographic: Insurance transformation - How sure are you that your operating model will survive?
With many insurers finding it difficult to drive momentum in digital transformation, EXL have developed the Digital BluePRINT which identifies all transformational opportunities across the whole value chain. Download this infographic to find out more about how EXL is helping its clients.
Case study: Digitally transforming an insurer's closed block operations
EXL’s client, a major insurance company faced challenges from the various discontinued products it kept on its books. This case study looks at how the client partnered with EXL to take an innovative approach to managing its closed blocks of business.