The past year has been one of unprecedented change and dislocation, with insurance businesses forced to rapidly adapt and innovate to continue meeting customer expectations while overcoming the challenges of working remotely. “The next normal” may have become part of the lexicon of 2020 but what does this mean for insurers in 2021 and beyond?
Blue Prism has teamed up with T-TECH and Insurance Innovators to create this ebook from a recent webinar about what's next for the insurance workforce, with expert panellists discussing how to harness the capabilities of intelligent automation to build employee engagement and supercharge business growth.
Read this ebook to learn from specialists at Markerstudy, Brightside Insurance Group and First Central Group.