Customer expectations are changing under the pressure of new competitors and digital innovators; it is vital for their future success that insurers keep up with the change.
As such insurers need to be ready to take advantage of new technology to deepen their interactions and move to the next level of engagement. This will allow insurers to offer exciting new products and services, improve the entire customer journey, and innovate to deliver a next generation experience.
This webinar will explore how they can achieve this transition and what the future customer relationship will look like.
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