As customer demands change, placing greater emphasis on digital channels, insurers must consider how best to adapt their businesses and processes. But while some have embraced the digital transformation journey, others are still on the starting blocks.
This spotlight focuses on how insurers can accelerate digital transformation.
Topics covered:
• Why have some insurers been slow to invest in digital transformation?
• What new products are coming to the forefront?
• Should insurers take digital native and innovative start-ups seriously?
• How can automation and self-service help insurers achieve their digital ambitions?
• Advice to insurers that are at the beginning of their digitalisation journey.
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