Underwriting
809 whitepapers and resources
Underwriting
The need for insurance-centric CRM
This article focuses on the launch of Guidewire’s first P&C insurance customer relationship management applications for Salesforce Financial Services Cloud. The article explores the use of CRM in the P&C market and the implications for customer experience.
Video: The inside scoop on the importance of broker relationships
Hear Jon Santer (Head of Home Underwriting, LV= Broker) explain the importance of broker relationships in the Home Insurance Market. He also discusses how they have recognised customer needs and how their products are 'Not Just Vanilla'…
C-suite insurer: Keeping customers informed
Customers’ expectations are changing and they are demanding to be more informed. In this article, Mike Crane, managing director at LV= Broker explains why insurers risk alienating customers if they don’t explain how and why they price risks.
Infographic: Combining technology and the human touch for stronger motor insurance relationships
A survey of 1,500 motor insurance buyers reveals how customers perceive insurance premiums and what could improve the disconnect between price and perceptions. This infographic illustrates consumer attitudes and how motor insurance providers can develop stronger relationships with their customers.
Curing consumer scepticism with technology and education: Why motor insurance providers must make better use of data to demonstrate value and reward loyalty
This research report demonstrates that there are opportunities for motor insurance providers to safeguard and grow market share by using technology to improve pricing accuracy and competitiveness; and to appeal to consumers’ expectations that any loyalty they show to a provider should be recognised.
Underwriting is changing, but it's here to stay
Underwriting technology isn’t replacing underwriters; it’s giving them breathing room to provide maximum value. This article looks at three ways technology can help underwriters by automating tasks and making it easy for them to access the people and data required to assess complex risks.
Blog: Using data to build better ways of doing business
Using examples of insurers who are transforming their businesses, this article looks at the processes linked to data integration and automation that can enable insurers to open up new business opportunities and improve interactions with their most profitable clients.
Benefits and risks of building with cross laminated timber
Widely used in Europe, cross laminated timber (CLT) is one of the newest and hottest topics and materials in American construction today. This article looks at the myths, risks and the value this product can deliver on a project.
Keyless cars: Vulnerable to theft
A recent report by Which? revealed that four of the five best-selling car models in the UK are susceptible to ‘keyless theft’. Could this be the reason motor theft figures rose in 2017/18? Download this article to find out more.
Five reasons an industry platform is the right choice for property and casualty insurers
An industry platform unifies three elements: software, services, and ecosystem. Given the remarkable pace of change in the property and casualty industry, this article highlights the five imperatives facing insurers that make an industry platform the right answer for the P&C industry.