Underwriting
852 whitepapers and resources
Underwriting
The insurer-customer relationship: Using personalised, meaningful engagement to drive loyalty
The relationships customers want with their insurer have evolved. Based on research conducted by Collinson, this report explores the use of data and communications to improve customer experience, improve customer loyalty and ultimately, drive results for insurance providers.
Blog: Zurich FaceQuote goes from idea to app in weeks
Zurich investigated new ways to promote life insurance adoption across the UK market. This blog post highlights how the FaceQuote app enables Zurich to reach a wider market by offering users a way to interact and get a quote with the technology they engage with every day: the camera on their phone.
Beyond pay and claim: Building profitable relationships in insurance through added value benefits
Collinson surveyed over 2,000 consumers who’ve bought or renewed travel, car or home insurance in the past 12 months in the UK. With a focus on product innovation, discover how added value benefits can be used to drive profitability across different demographics and products.
Infographic: Too many technology risks do not have the right level of cover
Based on research conducted by Markel, 69% of the risks from non-technology specialist carriers do not have the appropriate level of cover or extensions. This infographic highlights how brokers can ensure that their technology clients have appropriate cover in place.
Special report: The future of personal lines
Having grown up in the digital age, the next generation of insurance customers will have very different expectations to previous generations. Based on the findings of our Personal Lines Survey, this report explores what the industry needs to do to future proof itself and meet these evolving needs.
Webinar: Delivering positive customer outcomes by unlocking the full potential of your underwriting data
What can be done to improve loyalty and change the long held perception of insurance products as the ultimate grudge purchase? In this webinar, an expert panel discuss how better data management at the underwriting stage can improve claims handling and customer outcomes.
Vlog with Bill Madison: Our purpose at LexisNexis Risk Solutions, how we're investing for vehicle connectivity and for the future
The emergence of the IoT, telematics, and connected devices means businesses are having to plan for the fundamental transformation that is forming. This video describes how LexisNexis Risk Solutions is helping to bring data assets right to the forefront of every touchpoint in the connected world.
Roots manoeuvre: IoT helps insurers join the dots
This blog highlights how insurers are already making use of the Internet of Things (IoT) in motor insurance and how IoT can help insurers manage risks and claims in other areas including residential property, commercial property and general liability.
Vlog with Jonathan Guard: Identifying location risk with property insights and perils data
In this video, Jonathan Guard, Commercial Insurance Director at LexisNexis Risk Solutions sheds light on how an increase in online quotations and automated underwriting is impacting commercial lines, before highlighting the new solutions available within the business and commercial property space.
Vlog with Stuart Goldsmith: 30% of insurance policyholders have high cancellation risk
In this video, Stuart Goldsmith, Product Manager, LexisNexis Risk Solutions, describes the cost of cancellations for the insurance business and the power of data in predicting policy cancellations.