Automation
294 whitepapers and resources
Podcast: Future focus 2030 - The future of motor
In this podcast, Jonathan Swift, content director, Insurance Post, Chris Sawford, director, Verisk Claims and Niall Kavanagh, managing director, Verisk Ireland discuss what the future holds for motor insurance and a possible road map between now and 2030.
Video: Leading the way with SaaS
In this interactive Q&A video, Michael Jackowski, CEO at Duck Creek and Chris Griffith, CIO at UPC Insurance discuss how insurers can leverage SaaS to innovate faster, capture opportunities and exceed customer expectations.
Case study: Zurich UK invests in customers and employees with a successful intelligent automation program
Read this customer story to learn how Zurich UK have scaled intelligent automation in the business to be able to process more than three million transactions with automation, and assist with alignment of resource within different teams and functions.
Leveraging personalised insurance to meet customers' needs
A McKinsey & Company report states that “personalisation is the future of insurance marketing.” This blog focuses on the increasing importance of personalised insurance, the benefits of personalised insurance and how to develop a personalised insurance offering.
The 'low-code' imperative
This whitepaper is based on a survey conducted by Nuxeo and confirms a growing appetite for more agile ways of harnessing critical enterprise content assets, as organisations in all sectors strive to keep up with a fast-changing world.
Combining technology with empathy to strengthen the insurance claims process
This whitepaper considers how technology such as intelligent automation is supporting a new drive for prioritising empathy in the claims process and overall customer journey.
Five automated machine learning solutions for P&C insurance
AI and automated machine learning bring five new dynamics to P&C insurance operations that empower companies to pursue substantial improvements in loss and combined ratios. Read this eBook to learn about the five ways that P&C insurers are taking advantage of AI and automated machine learning.
The automation of personal motor claims and policy management: Balancing speed & service
With digital insurance largely becoming the status quo in the motor insurance industry, this blog highlights what personal motor insurance automation entails, the benefits of automation for personal motor insurance and the challenges insurers face with automation.
Embracing AI: How automated machine learning is revolutionising the insurance industry
This report covers some of the key challenges facing the insurance industry today and how AI, specifically automated machine learning, can make a critical impact on underwriting, pricing, loss control and claims.
Reimagining insurance claims with AI and machine learning
This eBook focuses on how insurers can leverage AI and machine learning to intelligently analyse large amounts of data in order to manage claims efficiently and accurately, improve the customer journey and increase profitability.