Automation
294 whitepapers and resources
Insurance industry trends in the wake of the Covid-19 pandemic
In the wake of a global pandemic, this content focuses on the specific trends which are reshaping the insurance industry. Topics covered: customer expectations in 2020; artificial intelligence and automation; partnerships between insurers and technology companies; using blockchain to detect fraud.
Unlocking the value of touchless claims
It’s no secret that the claims process is inherently fragmented and complex. Watch this webinar to find out how the industry defines “touchless claims” and how insurance companies can implement claims automation to improve both the claims process and customer outcomes.
Case study: Enterprise automation saves an insurer millions
EXL helped a leading insurance company achieve an end-to-end claims transformation leveraging RPA, data analytics and a claims center of excellence. Download this case study to find out how the insurer saved $21M of potential fraud and reduced average claims processing times by 40%.
Enabling the four stages of Covid-19 recovery with automation
As the insurance industry continues to tackle day-to-day operational challenges associated with Covid-19, some longer-term trends are starting to emerge. This webinar focuses on EXL's four stages of Covid-19 response and how automation will play a beneficial role in the “Future of Work”.
Infographic: Enabling insurance businesses in the London Market to achieve modernisation through automation & analytics
The Covid-19 pandemic has escalated London Market insurers’ commitment for modernisation. This infographic sheds light on the challenges presented by the ‘new normal’ and how London Market insurers can leverage automation & analytics to achieve modernisation.
The value of intelligent automation in powering a post-Covid-19 economic recovery
Organisations around the world are now figuring out what the ‘new normal’ is and what operational and resourcing changes need to be made to remain viable during this recovery period. This whitepaper explores the value of intelligent automation in the current economic climate and beyond.
Video: Providing a vision for intelligent automation in the insurance industry
With Covid-19 as a driver for transformation in all insurance sectors, this video from the 2020 Blue Prism World conference talks through the themes and trends for use of intelligent automation in the EMEA insurance markets.
What we can learn about insurance fraud: Reading Malcolm Gladwell’s talking to strangers
This content highlights why our human instinct to default to truth by giving individuals the benefit of the doubt can lead us to the wrong conclusions about insurance fraud and how automation can help claims teams overcome the limitations of human judgement.
After lockdown, the future of autonomy
The increased use of automation is a trend that is likely to continue once lockdown restrictions are lifted and life gets back to “normal.” This article focuses on the risk management considerations and the shifting concept of liability from human to systems, technology or parts failure.
Even if IT is from Mars and business is from Venus, they must work together to enable success with RPA
HFS, with support from Blue Prism, is showcasing real enterprise journeys with RPA. This report spotlights Old Mutual, an African financial services group, on its quest for improved operational efficiency using RPA.