Automation
294 whitepapers and resources
Back office automation starter kit
Whether you are just starting out with automation, or your current RPA project has stalled, looking in the back office for ‘everyday’ processes is a simple way to reinvigorate your strategy. This starter kit provides advice on how companies can get started with automating back office processes.
Why the time is now for the digital workforce in insurance
Adoption of a digital workforce within insurance has been inconsistent. In this podcast, Blue Prism’s Michael Marchuk and Sanjay Kaniyar, a partner with McKinsey & Company, discuss how strategic thinking will lead the industry to see intelligent automation as a driver of real digital transformation.
KYC and AML: Your essential guide to intelligent automation in finance compliance
From the first touch point to the later ‘back book’ checks, financial institutions have to work hard to get regulations to work together with customer experience. This guide focuses on how organisations can use intelligent automation to strike a balance between compliance and customer experience.
Spotlight: Customer case study - Providing insurance services to customers of the LSL Group for over 20 years
As a specialist property insurance broker, First2Protect is taking steps to implement a digital-centric operations strategy in order to thrive. This case study looks at how First2Protect leveraged Intelligent Automation and deployed Blue Prism Cloud’s digital workforce to achieve its goals.
The G word: Why governance is critical to scaling up automation within financial services
Strategy leaders within financial services recently cited governance as the most significant success factor in successfully rolling out their early automation programs. Download this e-book to find out how to use governance to ensure a successful automation initiative.
How can insurance organisations benefit from intelligent automation?
Claims, back-office administration, policy administration, fraud prevention, compliance and customer services can all be transformed through Intelligent Automation. This e-book outlines specific use cases for deploying Intelligent Automation within the insurance industry.
Turning around automation: Five factors to drive success & maximise automation ROI
There’s a lot of hyper commentary about RPA, but in reality it’s not going away, it’s just evolved. This whitepaper looks at how organisations can leverage the benefits of automation by focusing on five factors to drive success.
Vlog with Jonathan Guard: Identifying location risk with property insights and perils data
In this video, Jonathan Guard, Commercial Insurance Director at LexisNexis Risk Solutions sheds light on how an increase in online quotations and automated underwriting is impacting commercial lines, before highlighting the new solutions available within the business and commercial property space.
Automation: The key to unlocking value from B2B payments
This guide highlights how insurers can leverage automation tools to minimise their operational costs, improve the customer experience and maximise profits.
Case study: Automating manual statutory filings with RPA to improve efficiency
To overcome the problems faced with handling 440 different statutory filings each year, this case study looks at how one of the top ten ranked insurance companies in the U.S. leveraged EXL’s RPA-driven solution to automate the process and reduce costs by $1M over five years.