Digital transformation is a phrase used frequently in the insurance industry, and for good reason – keeping up with an increasingly digital and mobile world is critical for continuing to meet buyers’ needs. This transformation, like any major change, is rarely easy, and it can be particularly difficult for commercial lines insurers to know where to start.
Insuring commercial risks often means managing the industry’s most complex processes, involving multiple, and more difficult to predict, units of risk that are sometimes geographically separated. It also means that large, diverse teams are doing the risk analysis, claims management, agent or broker relations, and other activities to keep it all moving.
Just to make things even more interesting, the industry has begun a new phase of digital transformation – we're moving to the cloud.
In this blog, Nicole Mongillo, Product Marketing Manager, Guidewire Underwriting Management, outlines how cloud-based data can help commercial lines insurers to overcome challenges and deliver a successful transformation.