Accessing and processing claims content is often time-consuming and inefficient, resulting in dissatisfaction among customers and employees. Insurers need a solution to support the astronomical rise in volume and types of content associated with modern claims. Managing pdfs, Word files, videos, audio, photos, and more can result in duplications of content and work, and at worst content is lost. Often, the alternative is building custom interfaces requiring months of development work.
With the Alfresco claims management solution, insurance carriers of all sizes and types can extend their existing claims management systems, as well as email, CRM systems and more - with robust enterprise content management functionality.
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