The unprecedented nature of the Covid-19 pandemic has created numerous new challenges for insurers in relation to their counter fraud activity.
As claims and fraud teams lost their normal infrastructure, the ability to share information and utilise normal checks and controls virtually and cohesively has become even more vital to offset vulnerabilities.
This content sheds light on the rise of the pandemic fraudster and what insurers can do now to win the fight against fraud.
Topics covered include:
• What is claims farming?
• What is claims vishing?
• To what extent are recessions linked to insurance fraud?
• Why have fraud investigations become more challenging?
• The close connection between insurance fraud and identity theft.
• How to cross-check millions of aggregated records in real time in just one click.