Finding the value: The role of Communisis Ai in streamlining the insurance claims process

The Covid-19 pandemic has led to a surge in insurance claims – with some providers reporting a 200% rise in call volumes. While unprecedented, this level of activity has amplified existing pressure points in the process.

In this video, Communisis Director of Strategy and Market Propositions Adrian Odds introduces an exciting new platform designed to drive efficiency and optimise the skills of human agents.

Discover:
• How Communisis Ai can process unstructured, human-generated content to automate simple, low risk claims and direct complex ones to a human agent.
• Why the Communisis Ai platform was created.
• How it can create a quicker, more efficient, and more personalised experience.