Broker Week: Evolving insurance business models

Brokers are seeing an increase in demand for different routes and avenues to reach their customers and distribute products more efficiently. The successful adoption of technology will help brokers evolve into digital-first companies that can distribute and service products across all customer touchpoints.

As a result, brokers need to adapt to keep up with the evolving insurance ecosystem. And, they must show they have the connectivity, flexibility, and agility to maximise the opportunities these changes will bring.

This article provides advice to brokers on how to adapt to evolving insurance business models, and the benefits of partnering with insurers, insurtechs, and technology partners.