Insurtech competition is on the rise and traditional insurance companies are finding it difficult to match the agility of these new entrants. Customers are expecting faster and more personalised services to meet their buying habits for other goods and services. While insurance products differ from a pair of Bluetooth headphones that can be purchased with a click of a button, that doesn’t change the “get it now” experience that customers desire.
The Deloitte Center for Financial Services indicated that underwriting can be split into several key stages and, in four of them, we can find real-time underwriting use cases for intelligent automation.
Read this blog to find out how insurance companies can meet rising customer expectations and where intelligent automation fits in.