The last few years have seen disruption within the home insurance market; from new business models, with shorter value chains and greater automation in the customer journey, through to reducing premiums against rising claims costs, not to mention the emergence of the smart home.
In this context, rating using previous claims history has never been more important and we see a mismatch between current rating capabilities and what we now in 2021 define as ‘class leading’ at various customer touchpoints.
This brief fact sheet is designed to lay out all the key aspects of the LexisNexis® Precision Claims for Home project in one place.
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