Fighting fraud: Personal data is not a panacea

There’s no denying that compromised personal details are available to fraudsters. Moreover, in the insurance industry, where data about real people and real vehicles is being used by ghost brokers, insurance businesses need to constantly be on the lookout for new ways to stay ahead of fraudsters.

Although it might seem counterintuitive to put less emphasis on personal data in this fight, I am suggesting just that. Rather, we should be looking at the devices and the device connections in order to stop criminal activity before the impact is felt by good customers, aggregators, brokers and insurers.

In this article, iovation’s John Marsden considers the tools available to combat the scourge of ghost broking.