Automation
321 whitepapers and resources
How to take automation from tactical to strategic in your insurance organisation
In this blog, process experts from Blue Prism talk through the four stages of intelligent automation adoption and provide advice on how to move through the stages more quickly to gain greater value and return on investment in key areas of the organisation.
RPA predictions for 2022: What will intelligent automation look like for organisations this year?
How will intelligent automation have an even bigger impact on the way businesses work and what’s the best way to prepare for what’s next? In this content, thought leaders share their insights and predictions for intelligent automation in 2022.
Be customer-centric in the moments that really matter
It’s time for insurers to look beyond the policy and get to know their customers better. This e-book sheds light on how insurers can leverage AI and advanced analytics to transform customer insights and meet customers’ needs across all stages of the customer lifetime journey.
The state of the conversational AI market
Conversational AI adoption is accelerating across enterprises for its ability to offer immediate, relevant customer support. In this paper, we share the key questions companies should be asking about conversational AI, as well as advice on how to overcome many of its common challenges.
Transforming legacy technology
In this webinar, Vicky Mills, Senior Manager, Solutions Consulting at Duck Creek Technologies, Tim Yorke, Chief Operating Officer, AXA Insurance and Jeremy Burgess, Owner, TINtech explore how to tackle legacy technology to enable efficiencies and improve the customer journey.
Podcast: Aerial imagery and geospatial analytics
The rise of aerial imagery and AI/machine learning is providing property insurers with new opportunities to improve the speed and accuracy with which they manage risk. Listen to this podcast to learn about the latest innovations which are helping property insurers improve pricing and underwriting.
The power of three: Building the new operating model for financial services
In this, the first in a series of executive briefing papers, this content explores what intelligent automation is, the benefits it delivers to financial institutions and how intelligent automation is freeing up humans to undertake more meaningful work.
Cross-industry insights: How intelligent automation is freeing Co-operative Bank employees to connect with customers
The Co-operative Bank has been fostering trust with strong customer relationships for more than four generations. Download the full story to learn how the Co-Operative Bank used Blue Prism intelligent digital workers to quickly resolve the excess queue each day and improve customer service.
Blog: Reinventing insurance business models with intelligent automation
In a recent roundtable hosted by Blue Prism, a panel of global insurance leaders discussed the opportunities and challenges in using automation to transform and solve complex challenges within the industry. This blog provides some key insights from the session.
Meeting the challenge of software quality: “Quality first, quality forever”
This whitepaper provides some of the key success parameters for the dynamic digital age that are critical for businesses to keep up with the speed to market and deliver value to customers.